Refund & Return Policy
Our Promise to You
We want you to be 100% satisfied with your purchase. If you're not happy, we're not happy.
Returns
If your product arrives damaged or is not as described, please contact us within 30 days of delivery. We will offer a full refund or a free replacement.
How to Initiate a Return
Email us at support@dbtysp.com with your order number and a brief description of the issue. Our team will respond within 24 hours.
Shipping Costs
For damaged or incorrect items, we cover the return shipping cost.